REPORTS TO: Dawah Team NUMBER OF POSITIONS: 10 TIME COMMITMENT: Flexible, based on event needs and volunteer availability, with volunteers expected to
honour agreed event commitments. LOCATION: Green Lane Masjid and Community Centre and other event locations when required
BACKGROUND TO GLMCC:
Green Lane Masjid and Community Centre is a leading UK mosque situated in the heart of Birmingham serving the
community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of
inspiring, educating and serving through its educational college, outreach work, welfare services, youth work,
international humanitarian wing, as well as its fully functional mosque which is attended by thousands every week
1. PURPOSE OF THE ROLE:
Dawah Events Volunteers support the delivery of GLMCC's adult Dawah programmes and events. This
includes conferences, lectures, courses, seminars, retreats, overnight stays, Ramadan programmes and
other Dawah activities. Volunteers will help ensure events are welcoming, organized and run smoothly.
2. MAIN RESPONSIBILITIES FOR THE ROLE
Event Support
• Help set up and pack down event spaces.
• Welcome attendees, assist with registration, and support access to relevant event areas.
• Support attendee flow and direct attendees where required, particularly during larger events.
• Serve food and refreshments and help keep event areas clean and organised.
• Support overnight stays, residential programmes and retreats where required.
• Assist with hospitality for Shuyukh, speakers and guests, including setting up rooms, meals and
refreshments.
• Help with microphones, recording and livestreaming where trained and appropriately briefed.
• Provide general practical support to the Dawah team during events.
Teamwork & Conduct
• Work well as part of a team and communicate clearly.
• Be reliable, punctual and committed when agreeing to support an event.
• Be flexible and willing to assist with different tasks.
• Demonstrate honesty, trustworthiness and good Islamic character.
• Follow GLMCC policies, Islamic guidelines and safeguarding procedures.
• Complete a DBS check where required, with the cost of the clearance covered by GLMCC.
BENEFITS OF VOLUNTEERING
• Gain practical experience in hospitality, event operations and community engagement.
• Develop teamwork, communication and event-management skills.
• Build confidence, responsibility and leadership skills.
• Opportunities to support and work alongside the GLM Dawah team and speakers.
• Volunteers will be well supported during events, including meals and refreshments where provided.
• A rewarding opportunity to serve the community and contribute to beneficial Dawah work.
3. PREFERRED SKILLS & QUALITIES
CRITERIA
ESSENTIAL/
DESIRABLE
1
Reliable, committed and punctual
ESSENTIAL
2
Flexible and willing to support a range of tasks
ESSENTIAL
3
Good communication and teamwork skills
ESSENTIAL
4
Honest, trustworthy and of good Islamic character
ESSENTIAL
5
Friendly, helpful and able to work well with others
ESSENTIAL
6
Willing to support evenings, weekends and occasional overnight programmes
ESSENTIAL
7
Previous event, hospitality or technical experience (e.g. basic AV,
microphones, presentations, recording or livestreaming)
DESIRABLE
JOIN US
We’re looking for individuals who are willing to serve the community and support the delivery of
beneficial Dawah programmes at GLMCC.
DISCLAIMER:
This role description provides a general overview of the support volunteers may be asked to provide. Duties
may vary depending on the needs of each event or programme, and volunteers may be asked to assist with
other reasonable tasks within the scope of the volunteer role where required.
All volunteers are expected to contribute positively, work well as part of the team and serve to the best of
their ability while seeking the pleasure of Allah (SWT).
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